Jurisdictions We're Built For
Our home market and deepest capability — see below.
Opposition-list (Bloctel) checks, consent capture, and CNIL-aligned data handling.
TCPA-compliant scripting, prior-consent verification, and DNC scrubbing.
Nordic do-not-call registers and GDPR consent baked into the rule engine.
Dutch do-not-call register checks and ACM-aligned disclosures.
SWP's rule engine is configurable per organisation and per jurisdiction. Regulatory coverage reflects the frameworks our compliance rules are designed around; specific rule sets are tailored with each customer.
Our Deepest Market
The UK is where SWP OS was born, proven, and runs deepest. British outbound sales is among the most heavily regulated in the world — Ofgem, FCA, Ofcom, the ICO, PECR, the Telephone Preference Service, and Treating Customers Fairly all apply on the same call. That complexity is exactly what SWP OS was built to handle, across an unusually broad range of applications.
UK Applications
Ofgem disclosure checking, contract-term confirmation, cooling-off rights, and switching compliance.
FCA-compliant scripting, vulnerable-customer handling, and prohibited-language detection.
Ofcom rules, contract clarity, and mis-selling prevention on every call.
Demands-and-needs statements, fair-value disclosures, and accurate quoting.
High-value sale safeguards, cooling-off periods, and pressure-selling detection.
TCF-aligned tone, affordability checks, and respectful, compliant conversations.
Objection coaching, daily targets, and rep development for outbound software sales.
Multi-client isolation, per-brand compliance rules, and white-label reporting.
UK Regulatory Coverage
| Framework | What it governs | SWP coverage |
|---|---|---|
| Ofgem | Energy sales conduct & disclosures | Live |
| FCA | Financial promotions & fair treatment | Live |
| Ofcom | Telecoms sales & contract clarity | Live |
| UK GDPR & PECR | Data & electronic marketing | Live |
| TPS / DNC | Do-not-call screening | Live |
| TCF | Treating Customers Fairly | Live |